SHB20121 Certificate II in Retail Cosmetics is a nationally recognised qualification under the Hairdressing and Beauty Services Training
Package (SHB).

Certificate II in Retail Cosmetics is the entry level qualification to the make-up industry. The course has been designed for those wanting to develop skills and knowledge to sell, demonstrate and apply cosmetic make-up products to an industry standard.

You will learn how to consult with clients, analyse face and skin, and demonstrate how to apply make-up products to suit each individual client’s requirements. You will also develop a range of skills such as how to create the right look for day, evening and special occasions as well as popular make-up techniques. Also learn an introduction to customer service and retail operations, how to promote a range of cosmetic products as well as blow-drying and braiding hair.

This qualification has a choice of 2 streams of electives – the beauty stream or the hairdressing stream.

The beauty stream allows students to undertake 2 units from the beauty industry that include – brow waxing, brow and last tinting, lash lifting and spray tanning.  The hair stream allows students to undertake 2 units from the hair industry that include – professional blowdrying and braiding.

This qualification provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include retail outlets such as cosmetic counters, department stores, pharmacies or beauty and hairdressing salons.

Course Code
Career Outcomes
Successful completion of this qualification leads to exciting career opportunities in the makeup and cosmetics industry. Graduates from the Certificate II in Retail Cosmetics course are able to gain employment as:

• Retail Store Cosmetic Consultant
• Pharmacy Cosmetic Consultant
• Retail Cosmetic Assistant
• Cosmetic Advisor
• Make-up Artist
• Freelance Make-up Artist
• Salon Assistant
• Department Store Cosmetic Advisor
• Hairdressing Apprenticeship
Course Fees & Payment Options
Payment in Full $3,000 | Payment Plan $3,300

Payment in Full $3,000 ($1500 deposit upon enrolment and balance of $1500 to be paid at week 7 of the course via direct debit; please allow a $2.30 admin fee and $11.00 account set-up fee)

Payment Plan $3,300 ($500 deposit upon enrolment and balance paid by direct debit on a payment plan; 7 fortnightly instalments of $400; please allow a $2.30 admin fee and $11.00 account set-up fee)

Included in course fees: all products, equipment, learner guides required to complete this qualification unless mentioned under the Additional Fees section. Students are also supplied with a Make-up Brush Set.

Government Funded course option available for Jobseekers (unemployed or underemployed) who hold a current Centrelink Health Care Card OR Pension Concession Card. Please contact for further information and course fee information. *Applicants must be 18 years of age or older to apply for this Government Funded course option.

* If you are planning on enrolling and studying under the government funded option of this qualification please note the following:
Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Each year the Government of Western Australia Department of Training and Workforce Development issue the VET FEES AND CHARGES POLICY that Registered Training Organisations such as WA Academy are required to adhere to, if you are studying under the government funded option of this qualification.
Student Requirements & Additional Fees
  • WA Academy uniform t-shirt to be worn with black professional pants and black enclosed shoes.
  • General stationary and a padlock for use of the lockers. Mascara wands
  • Students are required to supply models for all practical assessments to demonstrate their technical skills.
  • The Training Package stipulates that all practical assessments must be performed on a variety of models.
  • Models are also required to pay the model assessment fee charge as assessments must be performed on a paying client.
Study Mode & Additional Study/Training
Full time – 15 weeks on campus (4 days per week - Monday, Tuesday, Wednesday & Thursday)

Additional 1 day compulsory practical work experience (on-site at WA Academy in the reception/client salon area)
Course Start Dates
Please contact WA Academy on
or 08 9356 2269 for the current course timetables
Entry Requirements
There are no formal entry requirements for this course, other than a minimum age requirement of 15 years of age.

Language, Literacy and Numeracy (LLN) Assessment: As a requirement of the student entry procedure, students may have to undertake a Language Literacy and Numeracy (LLN) assessment. This is assessed on a case-by-case scenario.
Further Study Pathways
SHB20121 Certificate II in Retail Cosmetics may also be utilised as a stepping stone to higher qualifications. Suggested higher qualifications include:

• SHB30221 Certificate III in Make-up
• SHB30121 Certificate III in Beauty Services
• SHB40121 Certificate IV in Beauty Therapy
This is an Austudy approved course
Nationally Recognised
Nationally Recognised