SHB20116 Certificate II in Retail Cosmetics

The Certificate II in Retail Cosmetics (SHB20116) is a nationally recognised qualification under the Hairdressing and Beauty Services Training package (SHB).  This qualification has been designed for those individuals who wish to be employed in a retail sales position involved in a range of tasks to sell and demonstrate beauty or cosmetic products, following routines and procedures and working under direct supervision. This qualification provides a pathway to work as a retail sales consultant in any business that sells beauty or cosmetic products and services. This can include retail outlets such as cosmetic counters, department stores/pharmacies or beauty and hairdressing salons. These individuals possess a range of well-developed technical and customer service skills where discretion and judgement is required and are responsible for their own outputs. This includes client consultation, retailing skills and application of makeup services.


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Course Code SHB20116
Duration 9 weeks – 1 day per week or 2 evenings per week
Hours 9.30am to 4.30pm or 6pm to 9pm
Accreditation Nationally recognised qualification Certificate II level
Course Cost $1,300 upfront on enrolment OR $1,450 on payment plan
Deposit $300 minimum deposit
Austudy This is not an Austudy approved course

Makeup units: Students are required to supply for hygiene reasons their own mascara and will be supplied mascara wands in class.

Portfolio: WA Academy utilizes in some units portfolios, assignments and log books to allow formative assessment through the duration of the qualification. These are completed outside of class and at the student’s cost.


WA Academy uniform top to be worn with black professional pants and enclosed black shoes.

How to enrol:

For enrolment queries and advice, please contact us on (08) 9356 2269 or email To enrol and pay online please use our online enrolment form:

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